1. Who are we?
Our website address is: https://balticporterday.com/
2. Collected data
Data storage location
We are a Cyprus based company and operate web servers hosted in Germany. Our hosting provider Hetzner Online GmbH adheres to the EU/US Privacy Shield principles, ensuring that your data is stored securely and is GDPR compliant. For more information on Hetzner Online GmbH’s privacy policy, please see here: Hetzner Data Privacy Policy
Registration details
If you register on our website, we will save the username and email address you select and any additional personal information you add to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Site administrators can also see and edit this information.
Purchase details
To receive product support, you must have one or more Envato/AncoraThemes purchase codes on our website. These purchase codes will be stored along with support expiration dates and your user details. This is required so that we can provide you with downloads, product support, and other customer services.
Support Data
If you have registered on our website and have a valid support account, you can submit support tickets for assistance. Support form tickets are sent to our third-party ticketing system Ticksy. Only the data you explicitly provide is sent, and you are asked for your consent each time you want to create a new support ticket. Ticksy adheres to the EU/US Privacy Shield and their privacy policy can be viewed here: Ticksy Privacy Policy .
Comments
When you leave comments on the site we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection.
Contact form
Information submitted through the contact form on our site is sent to our corporate email address, hosted by Zoho. Zoho adheres to the EU/US Privacy Shield and you can find more information about it here: Zoho Privacy Policy . These submissions are stored for customer service purposes only and are never used for marketing purposes or shared with third parties.
Google Analytics
We use Google Analytics on our website to anonymously report on site usage. So no personalised data is stored. If you wish to opt out of having your behaviour on our website monitored by Google Analytics, please use this link: Google Analytics Opt-out .
Uses of personal data
We use your personal data in the following cases:
- User verification/identification when using the website;
- Provision of technical assistance;
- Sending our users updates with important news/changes;
- Checking account activity to prevent fraudulent transactions and ensure security
- over the personal data of our customers;
- Customize the site to make your experience more personal and engaging;
- We guarantee that overall performance and administrative functions run smoothly.
3. Embedded content
Pages on this site may include embedded content, such as YouTube videos, for example. Embedded content from other websites behaves in exactly the same way as if you had visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below is a list of the services we use:
The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies, which we have no control over. There is no cookie installation from Facebook and your IP address is not sent to a Facebook server unless you consent to this. See their privacy policy here: Facebook Privacy Policy .
We use Twitter API to display a timeline of our tweets on our site. Twitter has its own cookie and privacy policies, which we have no control over. Your IP address is not sent to a Twitter server unless you consent to it. See their privacy policy here: Twitter Privacy Policy .
Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies, which we have no control over. There is no cookie installation from YouTube and your IP address is not sent to a YouTube server unless you consent to this. See their privacy policy here: YouTube Privacy Policy .
4. Cookies
This site uses cookies – small text files placed on your computer to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to improve your browsing experience. However, you may wish to disable cookies on this site and others. The most effective way to do this is to disable cookies on your browser. We suggest consulting the help section of your browser.
Strictly Necessary Cookies (All Site Visitors)
- cfduid: is used in our CloudFlare CDN to identify individual clients behind a shared IP address and apply security settings on a per-client basis. More information on privacy can be found here: CloudFlare Privacy Policy .
- PHPSESSID: To identify your unique session on the website.
Strictly Necessary Cookies (Additional for Logged In Customers)
- wp-auth: Used by WordPress to authenticate logged in users, password authentication, and user verification.
- wordpress_logged_in_{hash}: Used by WordPress for authentication of logged in users, password authentication, and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies function properly.
- wp-settings-[UID]: WordPress sets several wp-settings-[UID] cookies. The number at the end is your individual user ID from the user database table. It is used to customize the view of the admin interface and possibly the main interface of the site.
- wp-settings-[UID]: WordPress also sets a few wp-settings-{time}-[UID] cookies. The number at the end is your individual user ID from the user database table. It is used to customize the view of the admin interface, and possibly the main interface of the site.
5. Who has access to your data
If you are not a registered customer of our website, we cannot store or view any personal information about you. If you are a customer with a registered account, you can access your personal information by:
- Our system administrators.
- Our supporters (in order to provide support) need to obtain customer account and access information.
6. Third party access to your data
We do not share your information with third parties in a way that reveals any of your personal information, such as your email address, name, etc. The only exceptions to this rule are with partners with whom we need to share limited information to provide the services you have requested from us. See below:
Envato Pty Ltd
In order to verify and obtain purchase information regarding the license for this theme, we send the tokens and purchase keys you provided to Envato Pty Ltd and use the response from their API to log your verified support details. See Envato’s privacy policy here: Envato Privacy Policy .
Delicate
Ticksy provides the support ticket platform that we use to process support tickets. The data they receive is limited to the data that you explicitly provide and consent to set when creating a support ticket. Ticksy adheres to the EU/US Privacy Shield and their privacy policy can be viewed here: Ticksy Privacy Policy .
7. How long do we store your data?
When you submit a support ticket or comment, its metadata is retained until (if) you tell us to remove it. We use this data to recognize you and automatically approve your comments rather than holding them for moderation. If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Site administrators can also see and edit this information.
8. Safety measures
We use SSL/HTTPS throughout the site. This encrypts user communications with our servers so that personal information is not intercepted/taken by third parties without authorization. In the event of a data breach, system administrators will immediately take all necessary steps to ensure system integrity, contact affected users, and attempt to reset passwords if necessary.
9. Your data rights
General rights
If you have registered an account on this website or have left comments, you can request an exported file of the personal data we hold about you, including any additional data you have provided to us. You can also request to delete any personal data we hold about you. This does not include any data we are obligated to keep for administrative, legal, or security purposes. In short, we cannot delete data that is essential to being an active customer (i.e. basic account information such as your email address). If you want all of your data deleted, we will no longer be able to provide you with any support or other services related to the product.
GDPR Rights
Your privacy is extremely important to us. By implementing GDPR, we intend to support the GDPR standard. AncoraThemes allows residents of the European Union to use its Service. Therefore, it is AncoraThemes’ intention to comply with the European General Data Protection Regulation. For more information, see here: EU GDPR Information Portal.
10. Third Party Sites
AncoraThemes may place links to third party websites on this website. These third party websites are not reviewed for privacy or security compliance by AncoraThemes, and you release us from any responsibility for the conduct of these third party websites.
All social sharing links, whether displayed as text links or social media icons, do not connect you to any of the affiliated third parties unless you explicitly click on them.
Please note that this Privacy Policy and any other applicable policies, apart from any amendments, do not create rights enforceable by third parties or require disclosure of any personally identifiable information regarding members of the Service or Site. AncoraThemes is not responsible for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit via third party links.
11. Sharing your data for legal purposes
It may sometimes be necessary or desirable for AncoraThemes, for legal reasons, to disclose your information in response to a request from a government agency or private legal entity. You agree that we may disclose your information to a third party if we believe, in good faith, that it is desirable for the purposes of a civil proceeding, criminal investigation, or other legal matter. In the event that we receive a subpoena requesting your privacy, we may elect to notify you to give you the opportunity to file a motion to quash the subpoena or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you and disclose your information to third parties if we believe it is reasonable to do so for legal reasons, such as our belief that you have engaged in fraudulent activity. You release us from any harm that may arise from or be related to the disclosure of your information to law enforcement or private legal entities. Any transfer of personal information for legal purposes will only be made in accordance with the laws of the country in which you reside.